319bet handles your personal data responsibly and in full compliance with Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018). Here you'll find everything about what we collect, how we use it, and what rights you have as a Brazilian user.
This Privacy Policy explains how 319bet collects, uses, stores, and protects your personal data. By creating an account or using any service on the platform, you confirm that you have read and understood this document. Questions can be sent to contato@319bet.best at any time.
A 319bet understands that entrusting your personal data to an online platform is a serious decision. That's why this policy was written to actually be read — not to be a bureaucratic document nobody can get through. In plain language, you'll find everything that happens to your information from the moment you create an account to after you eventually close it.
The legal basis for 319bet's data processing is Brazil's General Personal Data Protection Law — the LGPD (Law No. 13.709/2018), which came into force in Brazil in September 2020 and establishes the rules governing the collection, storage, processing, and sharing of personal data within the country. 319bet is in full compliance with the LGPD and with the guidelines issued by the National Data Protection Authority (ANPD).
This policy applies to all services provided by 319bet: Sports Betting (Brasileirão Série A, Copa do Brasil, Libertadores, MMA/UFC, and more), live casino, slots, crash games, blackjack, and any other current or future feature on the platform. It also applies to use of the site on mobile and desktop, without distinction.
Six concrete commitments 319bet makes to every Brazilian user
All communication between your phone or computer and 319bet's servers is protected by 256-bit SSL/TLS encryption. Your login credentials, personal information, and financial data — including your Pix key and card details — are always transmitted securely and cannot be intercepted in transit.
319bet does not sell, rent, or trade users' personal data to third parties — under any circumstances, to any company, for any amount. Your data belongs to you, not to the platform. Its use is strictly limited to operating 319bet's services and fulfilling Brazilian legal obligations.
All data collection, storage, and processing at 319bet has been developed in compliance with the LGPD (Law No. 13,709/2018) and the guidelines of the National Data Protection Authority (ANPD). The platform maintains a dedicated Data Protection Officer (DPO) to ensure ongoing legal compliance.
You have real control over your data at 319bet: you can access what has been collected, request corrections to inaccurate information, revoke marketing consents, and ask for your data to be deleted. All of these rights can be exercised easily through the support chat or by email — no red tape, with a response within 15 business days.
Within 319bet, access to users' personal data is restricted exclusively to staff who need that information to perform their duties — such as the support team and the fraud prevention department. All employees with access to personal data undergo data protection training and are bound by contractual confidentiality obligations.
In the event of any security incident that may affect users' personal data, 319bet is committed to notifying the affected users and the ANPD within the timeframes established by the LGPD — no more than 72 hours after the incident is detected. The notification will include the nature of the incident, the data affected, and the steps taken to mitigate it.
A 319bet collects only the data strictly necessary to provide its Sports Betting and online casino services. Collection occurs in three ways: data provided directly by the user at registration, data generated automatically during platform use, and data received from partners for verification and fraud prevention purposes.
| Data Category | Examples | When It Is Collected |
|---|---|---|
| Identity Data | Full name, CPF, date of birth, photo ID (RG, CNH, or passport) | Registration & KYC verification |
| Contact Details | Email, mobile number with area code, residential address with ZIP code (CEP) | Sign Up |
| Financial Data | Pix key, card data (tokenized), transaction history | Deposits & withdrawals |
| Usage Data | Betting history, gaming sessions, product preferences | Continued use of the platform |
| Technical Data | IP address, device type, browser, operating system | Platform access |
| Communication Data | Support conversation history and sent emails | Support interactions |
Card payment data (number, CVV) is never stored directly on 319bet's servers — it is processed and tokenized by payment processors certified to the PCI DSS standard. 319bet stores only reference tokens, never raw card data.
A 319bet uses your personal data solely for the purposes described below. Any use beyond these purposes requires the user's express consent or a specific legal basis.
The legal basis for each processing activity is identified in accordance with the LGPD's foundations: contract performance (for account operation), compliance with a legal obligation (for KYC and anti-money laundering), legitimate interest (for security and fraud prevention), and consent (for marketing communications).
A 319bet does not sell your data. Sharing occurs on a limited basis and always grounded in a genuine operational need or a legal obligation. Third parties with whom data may be shared include:
All third-party partners of 319bet that process personal data are bound by contracts containing specific data protection clauses, LGPD compliance requirements, and a prohibition on secondary use of the information. 319bet regularly monitors compliance with these contractual obligations.
If 319bet is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. In that case, users will be notified at least 30 days in advance and will have the option to request deletion of their data before the transfer takes place.
A 319bet implements robust technical and organizational measures to protect your personal data against unauthorized access, alteration, accidental disclosure, or destruction. Key measures include:
The servers storing personal data of 319bet's Brazilian users are housed in ISO 27001-certified data centers. 319bet conducts regular Data Protection Impact Assessments (DPIAs) for new systems or processes involving sensitive personal data.
If you suspect your account has been compromised or that a third party has gained unauthorized access to your credentials, contact 319bet support immediately via 24-hour live chat. Your account may be temporarily suspended as a protective measure while the situation is investigated.
A 319bet uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and — with your consent — personalize content and analyze site usage. See the types of cookies used below:
You can manage your cookie settings at any time through the privacy preferences in your account or via your browser settings. Disabling essential cookies may affect platform functionality. Analytics, preference, and marketing cookies can be turned off without impacting access to 319bet's core features.
The LGPD grants you, as the data subject, a set of rights that the 319bet fully respects. You may exercise any of these rights at any time through the support chat or by email at contato@319bet.best. 319bet responds to all requests within 15 business days.
Request a complete copy of all personal data 319bet holds about you, including how it is being used and with whom it has been shared.
Request the correction of incomplete, outdated, or inaccurate personal data. Changes to identity data may require supporting documentation.
Request the deletion of your personal data. Some data must be retained due to legal obligations (such as financial transaction records), but will be deleted once the minimum legally required retention period has elapsed.
Withdraw at any time the consent given for processing based on this legal basis — such as marketing communications. Withdrawing consent does not affect processing already carried out under a valid consent.
Request your data in a structured, machine-readable format for transfer to another controller, where technically feasible and in accordance with ANPD regulations.
Request clear information about the third parties your data is shared with, the legal basis for each processing activity, and the retention periods applicable to each data category.
If you believe your rights have not been respected by 319bet, you may file a complaint directly with the National Data Protection Authority (ANPD) through its official website or via the Brazilian federal government's official citizen service channels.
The services of 319bet are intended exclusively for users aged 18 and over. The platform does not knowingly collect personal data from anyone under 18 and does not allow minors to access any features, including demo versions of games.
319bet performs age verification at registration and may request additional documentation to confirm legal age before processing the first withdrawal. Accounts created with false age information are closed immediately upon detection, with any real deposited balance returned to the originating account and relevant authorities notified when required.
If you become aware that a minor under 18 has created a 319bet account, please contact us immediately via live chat support or by email at contato@319bet.best. The matter will be treated urgently, and all data belonging to the minor will be deleted once the account is closed.
A 319bet retains users' personal data for as long as necessary to fulfill the purposes described in this policy, in accordance with the minimum retention periods required by Brazilian law. After account closure, data is handled as follows:
Once legal retention periods have been met, data is securely and irreversibly deleted, or anonymized for internal statistical analysis. Anonymized data, by definition, cannot be used to identify a user and is not subject to LGPD rules.
A 319bet may update this Privacy Policy periodically to reflect changes in services, Brazilian legislation, or data protection practices. Material updates will be communicated to users at least 7 days in advance via registered email and a visible notice on the platform.
The date of the last update is always displayed at the top of this page. Continued use of 319bet's services after a new version of the policy takes effect constitutes acceptance of the changes. If you do not agree with the changes, you may request account closure before the effective date and are entitled to a refund of any available real-money balance.
We recommend reviewing this policy periodically to stay informed about how 319bet protects your data. If you have any questions about changes, support is available via 24-hour chat for clarification in Portuguese.
A 319bet has appointed a Data Protection Officer (DPO) as required by the LGPD, to serve as a communication channel between the company, users, and the National Data Protection Authority (ANPD).
To exercise your rights as a data subject, file a complaint about how your personal information is handled, or submit any privacy or data protection inquiry, please reach us through the channels below:
If, after contacting 319bet, you feel your data protection rights have not been adequately addressed, you have the right to file a complaint with the National Data Protection Authority (ANPD), the regulatory body responsible for enforcing the LGPD in Brazil.
When you create an account at 319bet, you'll deposit via Pix, place bets on the Brasileirão, and maybe play live blackjack with real dealers. For all of that to work, the platform needs some information from you — CPF, banking details, betting history. That's normal and necessary.
What is not acceptable is a platform being unclear about what it does with that data. 319bet believes you have the right to know exactly how your information is handled — not just because the law requires it (though it does), but because it's the right thing to do. No bonus or promotion makes up for the feeling that you don't know where your data is.
If you have any questions about how 319bet handles your data, don't hesitate to ask. Support is available 24 hours a day in Portuguese, and privacy matters are handled with the same priority as any other urgent request. You can also refer to the supplementary documents: Terms & Conditions and Responsible Gaming.
Quick answers to the most common questions from Brazilian users
319bet processes all users' personal data in compliance with the LGPD (Law No. 13.709/2018). Name, CPF, email, and payment information are used solely for account operation, identity verification, fraud prevention, and financial transaction processing. No information is sold or shared with third parties without a legal basis, and all communications are protected by SSL encryption. You may exercise your rights of access, rectification, deletion, and data portability at any time through support.
View Full Terms and ConditionsSports Betting and live casino are forms of entertainment. 319bet provides deposit limit tools, voluntary time-outs, and self-exclusion options directly in your account. Use them whenever you need more control over your gaming experience.
Responsible Gaming ToolsFree registration, data protected under the LGPD, payments via Pix, and immediate access to Sports Betting, Live Casino, slots, and much more — with the transparency you deserve.
By registering, you confirm that you are 18 or older and agree to our Terms & Conditions and with this Privacy Policy. Play responsibly.